Versand
Last updated: March 28, 2026
At DOMLY, we strive to deliver your order as quickly and efficiently as possible. Please review the following information to understand our shipping process.
1. Shipping Areas
We currently ship to multiple countries worldwide. Shipping availability may vary depending on the destination. If your location is not available at checkout, please contact us for assistance at contact@domly.store.
2. Processing Time
All orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Times
Once your order has been shipped, the following estimated delivery times apply:
- Local deliveries: 2–5 business days
- International deliveries: 5–14 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, customs clearance, or holidays.
4. Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. All applicable fees will be clearly displayed before completing your purchase.
5. Order Confirmation and Tracking
After placing your order, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available. You can use this information to track the status of your delivery.
6. Delivery Issues
If your order has not arrived within the estimated delivery time, please contact us at contact@domly.store, and we will check the shipment with the carrier.
If your package is marked as delivered but you have not received it, please check with neighbors or safe places around your property. If the package is still missing, contact us within 7 days and we will assist you in resolving the issue.
7. Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. DOMLY is not responsible for deliveries made to incorrect addresses provided by the customer.
If you notice an error in your shipping details after placing an order, please contact us as soon as possible at contact@domly.store, and we will attempt to update the information before shipment.
8. PO Box Addresses
Delivery to PO Box addresses may be available depending on the shipping carrier. Please note that delivery times may vary for PO Box shipments.
9. Contact
If you have any questions about this Shipping Policy, please contact us:
DOMLY
Owner: Rohatgi Abhishek
Address: 47 Otter Way, West Drayton, UB7 8FA
Email: contact@domly.store
Phone: +44 078 1965 4823